Skip to Content
Menu
You need to be registered to interact with the community.
This question has been flagged
3004 Prikazi

Hello,

Is it possible in the Helpdesk module (v13) to create a unique ticket numbering per Helpdesk team? 

We have different teams for support. So as an example for each question asked a unique ticket number is created like for customer service: #C00001, #C00002, and so on and for technical support: #T00001, #T00002, and so on.


Thanks in advance,

Danny


Avatar
Opusti
Related Posts Odgovori Prikazi Aktivnost
4
jun. 24
5638
1
mar. 21
4162
3
apr. 25
2119
1
apr. 23
2041
3
jul. 24
5546