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Hello,
Is it possible in the Helpdesk module (v13) to create a unique ticket numbering per Helpdesk team?
We have different teams for support. So as an example for each question asked a unique ticket number is created like for customer service: #C00001, #C00002, and so on and for technical support: #T00001, #T00002, and so on.
Thanks in advance,
Danny
أنشئ حساباً اليوم لتستمتع بالخصائص الحصرية، وتفاعل مع مجتمعنا الرائع!
تسجيل| المنشورات ذات الصلة | الردود | أدوات العرض | النشاط | |
|---|---|---|---|---|
|
Help Desk Team Members
تم الحل
|
|
4
يونيو 24
|
5536 | |
|
1
مارس 21
|
4096 | ||
|
3
أبريل 25
|
2063 | ||
|
1
أبريل 23
|
1984 | ||
|
3
يوليو 24
|
5475 |
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