Skip to Content
This question has been flagged
trialOdoo18
3 Replies
305 Views
Avatar
W. Aumayr

I want to evaluate Odoo CRM app. So I started Odoo online and selected CRM app. When I login, just about any function i activate brings up errors.

Oops, something went wrong ....

Technical details vary

 - UncaughtPromiseError > OwlError (connecting db)
 - UncaughtClientError > TypeError (opening preferences)

etc. etc.

Is there any basic way to get rid of these errors or do I need to purchase a license?

Is there some instruction for minimum configuration?

Avatar
Discard
W. Aumayr
Author

Thanks for checking. Problem is still there, so I will contact support.

Avatar
W. Aumayr
Author Best Answer

For reference if anyone else has a similar problem:

It seems there were some changes in Odoo which cause my browser version to be no longer supported. We have a demo running Odoo 18.0+e (Enterprise-Edition) from our consultant, which works fine. But Odoo saas~18.4+e (Enterprise Edition) obviously has different requirements.

Further testing revealed, minimum FF 127 or 128esr is required.


Avatar
Discard
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

Minimum steps to get a working CRM in Odoo Online


Create a fresh Odoo Online database (free trial is fine).


Install CRM, and make sure Sales and Contacts modules are also installed.


Complete the initial setup wizard when you first login:


Company info


Users & roles


Default currency & language


Assign yourself the CRM Manager role (or Administrator) so permissions aren’t blocking you.


Open CRM again; you should now be able to create Leads or Opportunities.


Hope it helps.

Avatar
Discard
Avatar
Ray Carnes (ray)
Best Answer

I just checked your database and was not able to replicate the problem.

I also ran the CLICK EVERYWHERE test and did not run into any problems.

Avatar
Discard
Ray Carnes (ray)

I suggest you contact Odoo Support if you are still having problems - odoo.com/help

Related Posts Replies Views Activity
14 day trial is showing even when I am only using 1 app Solved
trial
Avatar
Avatar
Avatar
2
सित॰ 25
6301
Free trial - server not found
trial
Avatar
0
मार्च 15
4251
Can I start an online education trial on a specific Odoo version? Solved
trial education
Avatar
Avatar
Avatar
2
फ़र॰ 25
1168
Add Phone number and title to "Layouts in Reports" in "Countries"
reports Odoo18
Avatar
0
जन॰ 25
841
End of trial period
subscription trial
Avatar
0
अप्रैल 24
1627