Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
I want to evaluate Odoo CRM app. So I started Odoo online and selected CRM app. When I login, just about any function i activate brings up errors.
Oops, something went wrong ....
Technical details vary
- UncaughtPromiseError > OwlError (connecting db)
-
UncaughtClientError > TypeError (opening preferences)
etc. etc.
Is there any basic way to get rid of these errors or do I need to purchase a license?
Is there some instruction for minimum configuration?
For reference if anyone else has a similar problem:
It seems there were some changes in Odoo which cause my browser version to be no longer supported. We have a demo running Odoo 18.0+e (Enterprise-Edition) from our consultant, which works fine. But Odoo saas~18.4+e (Enterprise Edition) obviously has different requirements.
Further testing revealed, minimum FF 127 or 128esr is required.
Hi,
Minimum steps to get a working CRM in Odoo Online
Create a fresh Odoo Online database (free trial is fine).
Install CRM, and make sure Sales and Contacts modules are also installed.
Complete the initial setup wizard when you first login:
Company info
Users & roles
Default currency & language
Assign yourself the CRM Manager role (or Administrator) so permissions aren’t blocking you.
Open CRM again; you should now be able to create Leads or Opportunities.
Hope it helps.
I just checked your database and was not able to replicate the problem.
I also ran the CLICK EVERYWHERE test and did not run into any problems.
I suggest you contact Odoo Support if you are still having problems - odoo.com/help
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1. Use the live chat to ask your questions.
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Thanks for checking. Problem is still there, so I will contact support.