Hello, I'm using Odoo V15 (online) and I'd like to have the body of a mail automatically inserted in ticket description when creating ticket from email.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- Müşteri İlişkileri Yönetimi
- e-Commerce
- Muhasebe
- Envanter
- PoS
- Project
- MRP
Bu soru işaretlendi
1
Cevapla
2513
Görünümler
Yes, for the moment when a ticket is sent to support@..... it creates a ticket with the ticket title = to mail subject.
I'd like to have also the email body stored in the ticket description
Nobody has a solution for this. I suppose it is a standard question
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Üye Ol| İlgili Gönderiler | Cevaplar | Görünümler | Aktivite | |
|---|---|---|---|---|
|
2
Eyl 18
|
5120 | ||
|
1
Kas 23
|
2171 | ||
|
3
Mar 25
|
5263 | ||
|
0
Haz 21
|
4269 | ||
|
1
Eyl 18
|
4379 |
Hi, currently how it's working on your ERP? any ticket is created with the mail title of ticket title?