Hello, I'm using Odoo V15 (online) and I'd like to have the body of a mail automatically inserted in ticket description when creating ticket from email.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Účetnictví
- Sklad
- PoS
- Project
- MRP
This question has been flagged
1
Odpovědět
2470
Zobrazení
Yes, for the moment when a ticket is sent to support@..... it creates a ticket with the ticket title = to mail subject.
I'd like to have also the email body stored in the ticket description
Nobody has a solution for this. I suppose it is a standard question
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Přihlásit se| Related Posts | Odpovědi | Zobrazení | Aktivita | |
|---|---|---|---|---|
|
2
zář 18
|
5081 | ||
|
1
lis 23
|
2132 | ||
|
3
bře 25
|
5218 | ||
|
0
čvn 21
|
4227 | ||
|
1
zář 18
|
4337 |
Hi, currently how it's working on your ERP? any ticket is created with the mail title of ticket title?