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Edit-I am Karma-less and cannot post the screenshot along with my plea for help. 

This is a screenshot from Odoo documentation. Just trust me, I guess.

 18.4 Bank reconciliation. I don't see any of the options/buttons that others see in 18.4 bank reconciliation. Gray buttons such as "reconcile, internal transfer etc.  Are they a result of reconciliation models? I get the big button at the top that guesses where I should post my transaction. If I click it and it's wrong, it's a cornfield maze of clicking this and that before I can edit. I don't see any of the gray buttons below it. And if I click that arrow button on the right, it doesn't open up the line item; it takes me to the form view of nowhere I need to be. I'm having trouble understanding why I don't see what others see. 

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Can you share some details on how the bank account was set up (e.g., in Chart of Accounts)? Firstly, the related accounts for payables/receivables may need to be tagged for "Allow Reconciliation." Typically, Odoo will enable intelligent logic to suggest matching transactions from Invoices or Vendor Bills (for example) to bank transactions.

Secondly, you can add more of those gray reconciliation buttons you see when in bank matching mode (if you need to add more from the default) by going to the Reconciliation Model menu... Odoo documentation is not updated for latest v18.4e the last time I checked, and you can go to that via any bank/cash Dasbhoard card's "three-dot" menu, and select "Models" under Reconciliation:


There you'll see the pre-defined options (the gray buttons you'll see when in Bank Matching mode), and you can add more for your use. Create new ones sparingly, as it might confuse a user too much, and default ones are already enough.

NOTE: You may need to also set up "Outstanding Payments" and "Outstanding Receipts" accounts for your bank accounts for better tracking and bookkeeping, as needed. They're first created in the Chart of Accounts, then configured in the specific bank journal's "Incoming Payments" and "Outgoing Payments" tabs. See Odoo documentation: https://www.odoo.com/documentation/saas-18.4/applications/finance/accounting/bank.html#outstanding-accounts

Hope this helps.

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