Se rendre au contenu
Menu
Cette question a été signalée
1 Répondre
2662 Vues

Hey Guys 


The CRM is marking all my emails as read in my Gmail. I would like it to only take a copy and not mark them all as read. Can anyone assist me with this please?

I currently have the incoming server setup as IMAP. 



Avatar
Ignorer
Meilleure réponse

Go to: Settings ‣ Discuss ‣ Incoming Mail Servers.

Edit the IMAP Server Configuration.

Uncheck the option "Mark Emails as Read" (if available).

Alternatively, change the IMAP folder to a dedicated one (e.g., "CRM-Leads") to keep the Inbox untouched.

Save and Test the Connection.

Avatar
Ignorer
Publications associées Réponses Vues Activité
0
sept. 25
2438
2
avr. 25
3085
1
mars 25
2565
1
févr. 25
5199
1
mai 25
3830