As part of its range of VoIP call management systems, Odoo has announced a new technology partnership with Ringover, a platform providing cloud phone services and communication solutions to businesses. The two software providers are joining forces to integrate Ringover’s advanced telephony features within the Odoo ecosystem.
Telephony features integrated into Odoo’s CRM
Odoo aims to boost team efficiency and optimize customer interaction management for companies using its software. To this end, the company is constantly working to simplify communication methods, for instance, by integrating VoIP telephony solutions like the one provided by Ringover.
In concrete terms, this technological cooperation involves integrating Ringover into Odoo CRM’s configuration settings. The goal is to allow customers to centralize phone call data within the Odoo interface and benefit from features enhanced by artificial intelligence.
Available in all markets where both Ringover and Odoo operate, this integration allows users to embed calls into their business processes within a unified management system. The following features can be performed directly in Odoo’s CRM:
- Display contact records automatically during calls
- Access a complete call history
- Automate customer follow-up tasks
- Get AI-generated conversation summaries
- Benefit from transcription and translation in seven languages
A webinar to unveil the integration between Ringover and Odoo
Led by Sébastien Bruyr (Chief Commercial Officer) and Antony Lesuisse (Chief Technical Officer) from Odoo, and Farid Baadj (Director of Strategic Partnerships) and Ludovic Rateau (CEO) from Ringover, this partnership, formalized in April, will be fully revealed during a webinar on September 11, 2025. Register now to learn everything about the technological collaboration between Ringover and Odoo among the VoIP telephony solutions offered.
