How to disable Email notification - You have been assigned to

Question

Hello all,
New to Odoo 17. For my every sales order and the invoice generated, assigned sales person is receiving 2 emails per SO & INV.
It is really annoying and flooding inboxes since we have daily more than 200 SO and INV generated. I am new to Odoo V 17 and not able to find any option to disable it. I just need email settings so that my accountant can send follow up reports to customers. other than that we have no use for this email notification. can someone please suggest a way to stop this

Ray Carnes (ray) · Accepted Answer

In Developer Mode, create an Automation from Settings --> Technical --> Automation --> Automation Rules
image [1]

[1] /web/image/64708270-5ad8201a/image.png?access_token=86b24b78-686d-40c9-8465-3d5059299f78

Dorland · Answer

I just wanted to pop in with my solution after too much wasted time trying to manipulate Odoo to do something that should be simple. I handled this externally via email filter. I set up a broad filter: "Subject contains: "You have been assigned to", >>> send it to trash. Be more specific if you are concerned that you may miss other emails not related to Odoo.

Samad Asharaf · Answer

My setting was always this. it didn't work. it still send emails.
even tried another below given suggestion. that didn't help either.
>>
1. Activate your developer mode is enabled by going to the Settings app > scrolling to the bottom > Activate Developer Mode.
2. Navigate to the Technical tab > Views.
3. In the search bar, type "message_user_assigned" > switch the active toggle button.

Daniil Honcharenko · Answer

Hi Samad Asharaf
You can try change Notification Type to Handle in Odoo
in User Settings, Preferences tab

Related Posts	Відповіді	Переглядів
Selection Field Options Disappear from Database (PostgreSQL enum) on Module Upgrade v17	0 серп. 25	528
How to get the active_id from get_view function in odoo 17? v17	4 трав. 25	2976
Caused by: Error: "res.config.settings"."stock_move_sms_validation" field is undefined. v17	2 трав. 25	6414
Inventory Adjustment - Cyclic Count for products with zero quantity on Hand v17	1 бер. 25	2009
Error send WhatsApp template Odoo 17 v17	4 бер. 25	4994

Це запитання позначене

Enjoying the discussion? Don't just read, join in!