Skip to Content
This question has been flagged
posmulticompanyreceipt print
2 Replies
3633 Zobrazenia
Avatar
T.A. Geldart

Hi,

We are using Odoo 13, with Multi-company (one Parent company and 4 child companies).

With POS installed, when working with any of the POS receipts, only the parent company logo appears on the receipt, even when working with one of the Sub-company POS.  The company text information is correct and different per pos receipt, but for some reason the company logo does not print anything but the parent company logo.

How can we ensure that the correct company's logo is on the receipt?  It doesn't make sense to have the parent company logo on a child company POS receipt.

Any ideas, guidance or suggestions are highly appreciated.

Thanks in Advance.

Avatar
Zrušiť
Mitul Shingala

can you please check this after clear the browser history or check in incognito mode of browser.

Avatar
T.A. Geldart
Autor Best Answer

Hi Mitul,

Yes - this has been attempted, not only with a clear browser history, as well as in Incognito, but on other devices as well that have never logged in previously.

It seems it should be a standard feature, though we can't figure out why it isn't showing the correct company logo per sub-company.

Avatar
Zrušiť
Mitul Shingala

have check this same on the runbot. ?

T.A. Geldart
Autor

Well - it is the default installation - we haven't customized or added anything to the base modules installed. Obviously, we've set the company data, logos and so forth... but otherwise, there isn't any specific changes to push through runbot.

Mitul Shingala

make sure in users form view, proper company is set in the field "Default company".

you can check on below link

http://776110-13-0-4854be.runbot13.odoo.com/web

T.A. Geldart
Autor

Hi, yes - the company selected in the POS settings is the correct company, if this is what you are referring to.

T.A. Geldart
Autor

Hi Mitul,

I have reviewed the link that you provided, and it appears your environment does exactly the same thing. If you look at the POS for your "child company", the logo on the POS receipt is for the Parent Company (Chicago in your case), and not the logo of the child company in your test model.

Related Posts Replies Zobrazenia Aktivita
picking_id in pos receipt
pos receipt print
Avatar
0
jún 23
2134
Odoo V8 (8.0-20160213) POS close order after print
pos receipt print
Avatar
Avatar
1
máj 16
3177
POS OrderReceipt - add Lot number Solved
pos receipt print odoo17
Avatar
Avatar
3
nov 24
1345
Receipt Ticket printing font size Solved
pos font_size receipt print
Avatar
1
júl 24
2036
Odoo Receipt Logo Resolution
pos logo receipt print
Avatar
0
aug 22
2289