Hi there! We're using odoo 18 to work with leads. They come in, we create "Selling Possibilities" (I don't know whether this is the right English word for it...), check the customer's dates and send an email to the customer, using a template. If the customer doesn´t answer, a next template-mail is sent after two weeks and another last one after another two weeks.
From what we know, odoo can automate these sending processes. How does this work? We would like to have this "cascade" of standard mails going to the customer automatically. Whenever he/she answers, we will of course stop this and go into personal and individual communication with the customer.

Thank you beforehand!