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I ve created a team with Sales for alias
I create opportunity, OK and give it to vendor ( me) with email@me@...
if i send a message , the customer receive it ,
but if he makes a reponse , this create a new opportunity !
i see the adress of team was used for response , so the systeme thinks it's a new one
HELP
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see also :https://www.odoo.com/fr_FR/forum/aide-1/question/cannot-reply-to-an-catchall-email-defined-by-mail-catchall-alias-and-mail-catchall-domain-167386