I have activate the Closure by customers check on the Team configuration and have two stages: closing process and solved.I have activated the Closure by customers check on the Team configuration and have two folded stages: closing process and solved. Is there a way to determine which of the two stages the ticket moves to when closed by the client? Since it is automatically sent to the stage that is found first and I would like it to be sent to solved instead of the closing process
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Kirjanpito
- Varastointi
- PoS
- Project
- MRP
Tämä kysymys on merkitty
2170
Näkymät
Nautitko keskustelusta? Älä vain lue, vaan osallistu!
Luo tili jo tänään nauttiaksesi yksinoikeusominaisuuksista ja osallistuaksesi mahtavaan yhteisöömme!
RekisteröidyAiheeseen liittyviä artikkeleita | Vastaukset | Näkymät | Toimenpide | |
---|---|---|---|---|
|
0
helmik. 25
|
1714 | ||
|
0
marrask. 24
|
1956 | ||
|
1
elok. 24
|
2843 | ||
|
2
huhtik. 25
|
1804 | ||
|
1
helmik. 24
|
1903 |