Remove buttons in emails to clients

Question

I want my sales team to start sending emails directly from Odoo online. They register leads and then use the send message button to send an email to a lead. When receiving the email. There are buttons on top of the message saying: Visit Lead/Opportunity. I would like to have those removed so that it looks like a normal email. How can this be done? I've looked at email templates and views but can't seem to figure this one out

Fenil Moradiya · Answer

Hello  Mathieu ,
The behaviour of the send message button is simple. When the receiver of the message is an internal user, his/her email will have the "Visit Lead/Opportunity" to target the specific lead record. This button does not appear on the emails of the portal users and contacts without users.
Solution: If you want to remove the "Visit Lead/Opportunity" button from all the messages sent with "Send Message" button, You'll need to customize the message_post method to achieve the desired res

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