Skip to Content
Aftersales Support Using Helpdesk, how to provide excellent customer service
Services Day
Location: Treasure Island, Pier 27 - First Floor - 9/4/25, 1:00 PM - 9/4/25, 1:30 PM (US/Pacific) (30 minutes)
Aftersales Support Using Helpdesk, how to provide excellent customer service
Liliana Legarrea (lile)
Business Systems Analyst at Odoo
Liliana Legarrea (lile)
Business Systems Analyst at Odoo
Liliana Legarrea is an Odoo consultant with four years of experience working with both partners and clients. She is passionate about teaching users the power of Odoo, simplifying complex processes, and helping teams get the most out of the platform. Her focus is on creating meaningful learning experiences and ensuring every project delivers real value.

Learn how to structure your Helpdesk for outstanding after-sales support. 

Discover how ticket types, SLAs, and automation rules work together to ensure fast, reliable, and professional service. See how these tools can be configured and connected to create a smooth support flow that keeps customers satisfied long after the sale.