4th 
5th September 2025
Pier 27, The Embarcadero, San Francisco, CA
Services Day
Odoo is your front-line solution for project management and customer service.
The Odoo Project and Helpdesk applications provide a solid and scalable foundation for building trust with your customers. Through the Project app, you can manage your various tasks through customizable Kanban boards, track progress with cost-calculated Milestones, and log billable hours directly into sales orders as itemized costs. With Helpdesk and similar service-based Odoo apps like Repairs, Field Service, Planning, and Appointments, you can provide specific types of support depending on your business type and unique customer needs.
Join us for one action-packed day to learn all the ins and outs of these applications; build out your project pipeline with custom automations, create a help center and live chat bot, define your repairs and RMA flows, and set up your B2B sales appointment pipelines integrated with CRM…there’s so much to learn!
You won’t want to miss out on all this knowledge!
Get a Premium pass!
A look under the hood
The talks at Odoo Connect aren't just talk!
Here's EXACTLY what you'll learn, in all the technical details:
Project
Different needs, different views
Plan, execute, and track client projects from kickoff to delivery. Assign tasks, monitor deadlines, track milestones, and forecast resource availability—all from one project dashboard.
Foster collaboration to boost efficiency
Streamline client communication with built-in chatter and email gateways. Every message, document, and update is logged in context, so no information slips through the cracks.
Time is money
Track billable hours with Timesheets—directly from tasks, the mobile app, or weekly planners. Log time once, and automatically feed it into invoices, profitability reports, and payroll integrations.
Helpdesk
Optimized for productivity
Deliver proactive, SLA-compliant support with Helpdesk. Automate ticket assignment by team or priority, and use dynamic SLAs to meet your service goals across every channel: email, website, phone, or live chat.
Planning
Balance workloads with Planning
The drag-and-drop scheduler built for services teams. Forecast shifts, assign projects, and respond quickly to changes in availability or demand.
Knowledge
At your fingertips
Deflect low-priority tickets with self-service tools—publish how-to articles using Odoo Knowledge, surface them in ticket forms, and monitor deflection metrics over time.
Surveys
Focus on selling great services
Turn customer feedback into pre- and post-purchase opportunities using the Surveys app and customer rating reports. Track resolution time, customer satisfaction, and service efficiency from a single view.
Subscriptions
Get a more efficient sales force
Support recurring revenue models by integrating with Odoo Subscriptions. Tie subscription plans to service tickets and usage, and monitor renewals, churn, and upsell opportunities.
Learn from Odoo Experts
Get 6 months' worth of services knowledge in just 1 day.
In addition to the other 100+ exciting talks at Odoo Connect, get tailored services knowledge boost your project management and customer service capacity. Also be the first in the know about the newest features coming out in Odoo 19 including AI integration, new automation opportunities, and more!
Get your questions answered.
Join in on the Q&A sessions after each talk, and speak directly with exhibitors about your business’s unique challenges and goals.
VIP tickets, at your service
Premium pass includes access to catered lunch and coffee for both days, dinner & the EPIC after party with drinks!
Register