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Hi comunity,
we found it very hard to be able to notice OLD tickets, if client replied /reopened his ticket after some time. Is there a way to highlich all the emails, which received new email from client and are UNREAD?chatter notification is not enough, might be overseen very easyly...
Any ideas?
أنشئ حساباً اليوم لتستمتع بالخصائص الحصرية، وتفاعل مع مجتمعنا الرائع!
تسجيل| المنشورات ذات الصلة | الردود | أدوات العرض | النشاط | |
|---|---|---|---|---|
|
0
مارس 15
|
5456 | ||
|
2
أغسطس 24
|
1670 | ||
|
2
يوليو 24
|
2613 | ||
|
1
مايو 24
|
3088 | ||
|
0
ديسمبر 17
|
4214 |
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