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Hi,

I'm registering products in an ERP, and I would like to use the EAN13 generator feature coming with the product module.

I have set up the product name and the internal reference (for instance Bleu-C / P-Oxford for the latter), but when I click on the link Set a custom EAN I always get 0000000000000.

I can't understand why it gives this result.

Thanks for your help/ideas.

Cheers

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I have no problem on Product EAN13 but I have similar problem on Supplier EAN13. It said it will auto generate, but always get 0000000000 for supplier EAN13.

Tác giả Câu trả lời hay nhất

My mistake. It's not detailed in the form, but the reference asked when we click on Set a custom EAN must be numeric.

It is the same for Supplier EAN13, it must be numeric.

Hope it'll help

Cheers

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