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Zoom Fibre
Zoom Fibre
Website: ZOOMFIBRE.CO.ZA
Zoom Fibre is an open-access fibre network operator in South Africa, deploying Fibre-to-the-Home (FTTH) and Fibre-to-the-Business (FTTB) infrastructure nationwide. Their network allows end-users to select from various Internet Service Providers, as they build, operate, and maintain the fibre infrastructure. In the medium term, Zoom Fibre aims to expand its South African operations to 350,000 endpoints, with a long-term goal of global expansion to provide high-speed internet connectivity and drive digital transformation in underserved communities.

The company's purpose is to advance communities, promote digital inclusion, and inspire connected communities of the future. Their mission focuses on ensuring digital inclusion by deploying broadband connectivity that empowers communities, and their vision is to become the global leader in digital infrastructure solutions powered by community collaboration by 2030.
Beyond connectivity, Zoom Fibre invests in the communities it serves by employing reseller agents from local areas, promoting economic growth, and tailoring services to local needs. They have also introduced mobile pop-up stands and service centres, starting with a live centre in Ratanda, to bring fibre solutions closer to people and engage directly with communities.

In 2022, Zoom Fibre was recognized as the youngest company to make LinkedIn's Top Startups list, highlighting its rapid growth and commitment to digital inclusion across all sectors of society.
IT / Komunikacija / Trženje
Zoya Investment Group - F.Z.C
Zoya Investment Group - F.Z.C
ZOYA Wellbeing is a luxury health and wellness resort in the UAE, offering holistic wellness experiences, spa treatments, and personalized health programs. As part of their commitment to enhancing customer experience and operational efficiency, they sought a solution to streamline customer interactions, optimize bookings, and enhance marketing efforts.

Enhancements with Odoo
• Smarter Customer Management: A centralized CRM now tracks customer preferences and interactions, enabling a more personalized approach.
• Seamless Appointment Booking: Integrated scheduling tools ensure optimized staff allocation and reduce scheduling conflicts.
• Enhanced Marketing Outreach: Automated email, WhatsApp, and social media campaigns help maintain engagement with customers.
• Improved Customer Support: Real-time communication via live chat and WhatsApp allows for quicker responses and better service.
• Efficient Knowledge Sharing: A centralized knowledge base provides staff with instant access to wellness programs and training materials.
Results After Implementation
• increase in customer engagement with more targeted and personalized marketing.
• More efficient appointment scheduling, reducing errors and improving staff coordination.
• Faster response times, leading to higher customer satisfaction.
• Optimized workflows, automating routine tasks and improving overall efficiency.

With Trend SI & Odoo, ZOYA Wellbeing now operates with greater agility, providing a seamless wellness experience while maintaining operational excellence.
Prehrana / Gostoljubnost / Turizem