We do not want Odoo to assign an incoming chat to an available Operator, but, instead, we want Operators to choose to join if they are not busy. If nobody joins the Lead Generator chatbot should then kick in. Can this be achieved in Odoo?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Účtovníctvo
- Sklady
- PoS
- Project
- MRP
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