SPGG
The Singapore Polytechnic Graduates’ Guild is a prestigious non-profit organization in
Singapore that offers a variety of facilities and services to its members, including F&B outlets,
gaming and sports facilities, banquet bookings, events, and more. As the organization had
numerous operations to handle, manual processes and data tracking became increasingly
burdensome. This resulted in inefficiencies, errors, and service delivery delays for members.
In order to overcome these obstacles, they embarked on a technology-driven overhaul and
adopted a centralized Enterprise Resource Planning (ERP) system with the help of Brainvire.
This strategic move enabled them to optimize their processes and enhance operational
efficiency, ultimately leading to superior member service. Implementing the ERP system
revolutionized their ability to manage various aspects of their organization within a single
integrated solution. This contained vital areas such as sales, membership management,
procurement, inventory, accounting, and beyond. In addition, by consolidating their operations,
they gained access to real-time data and valuable insights, empowering them to make well-
informed decisions and proactively improve their services.