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We are in Odoo 16 online. 


We have 2 Teams. BD and sales. BD team checks the opportunity in Odoo. Once the lead is termed qualified, it should go to sales team. 

Problem starts here. BD team want to keep track of this opportunity till it is converted in sales or lost. They want to see all the work sales team is doing and even update if and we require. 

As all the users has sales user rights one person is not able to view the opportunity of others and we cannot give uses  "all documents rights". 


Is there a way where salesperson can work and BD person can keep track and view the lead. 

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Have you tried adding the BD person as a follower to the leads they pass over to sales?

Believe a follower would have access to view the opportunities 

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Updated Answer

As default a follower does not have access to view opportunities. You would need to modify the record rule for Sales - Own documents only

Setting > Technical > Record Rule - Personal leads


['|','|',('user_id','=',user.id),('user_id','=',False),('message_partner_ids', 'in', [user.partner_id.id])]

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Hello Jivenra, 


first, you need to add the many2many field using odoo studio in CRM lead or pipeline screen and many2 many relations with res. users. 


Second, you need to create record rules based on you're many2many field. 

[('x_m2m_filed','=',user.id)]

Thanks

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Hi,

You can achieve this by writing record rules on the many2one fields which are already available. But, need more context to suggest the rule as it has to be written on case to case basis depending on how the sale process works in the organization.

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Hi Adithya,
we are not developer, and we use odoo online. If you can share what we have to write, then we can create and duplicate user role and assign this record rule to that specific user role only.

Also, BD team should only see the leads which are given by them to sales not other leads. This is where it gets tricky. i believe odoo 17 does has an option but not sure about it as i have not tested it.

Najlepsza odpowiedź

Hi Jivendra Singh,

can you check this,

https://www.odoo.com/tr_TR/forum/yardim-1/two-salespersons-for-one-opportunity-239709

Thanks.

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this valid for odoo 17. I have tried the same in odoo 16 but not working. I checked this before posting the question here.

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