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Hi.

Is there a way to refund an expense? I know how the process works with supplier invoices and returns or refunds by asking for a credit note, but I can't find a way to do it with an expense.


Use cases:

  • Wrong data: By mistake I validate an expense with the wrong amount. In this situation I can solve it with the hr_expense_cancel module and correct the wrong data.

  • Refund of expenses: For the meeting with a client, I pay for a flight that includes cancellation insurance. The expense is managed on a regular way since it has been paid, but the meeting is canceled and therefore I request the airline to refund the amount of the flight (the refund does not include the cancellation insurance fee).

I have tried to create a negative amount or negative price expense but it does not allow the "Post journal entry" and it displays a warning message: "Cannot create unbalanced journal entry."

In supplier invoices I could solve it with a Refund, but I do not know how the process is carried out with an expense.


Thanks in advance

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Hi Richard Shall.

I'm working on V12, i forgot to say, sorry.

About you answer, that's make sense, the "Reverse Entry" feature does the job.

Thank you so much. 

PD: I can't mark as "Best answer", not enough karma

Najlepsza odpowiedź

Hey Notteccon,

What version are you working with? In V13 you can go to the Bill associated to the expense item and reverse it very easily:





The reason for getting the "Cannot create unbalanced journal entry" is because you cannot have a negative Debit or Credit value since debiting and crediting an account is increasing or decreasing a balance in an account already.

Hope this solves your problem!

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