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Evenement Odoo Experience 2025 begint om 18 sep. 2025 09:00:00 (Europe/Brussels)
Service Planning: Which App for Which Use Case?
Locatie: Hall 7.E - 20-09-2025 16:00 - 20-09-2025 16:30 (Europe/Brussels) (30 minuten)
Service Planning: Which App for Which Use Case?
Frédéric Gilson
Business analyst and project manager om inoïa sc
Frédéric Gilson
Business analyst and project manager om inoïa sc

Frédéric has been implementing Odoo solutions for over a decade. At inoïa, he and his team embrace a human-centered approach to amplify the positive impact of digital transformation. They integrate social values into every project, helping organizations evolve responsibly and prepare for the future.

He lately implemented Odoo in large adapted work companies, with specific requirements for service delivery.


Odoo offers a wide range of planning tools—Calendar, Appointments, Bookings, Planning, Field Service (FSM), Projects, and more. Choosing the right app for a specific use case isn’t always straightforward.
In this session, we’ll walk through concrete service delivery scenarios—like heating system maintenance or cleaning rounds—and show how we identified and prioritized the needs, selected the appropriate apps, and configured Odoo using standard features to meet real operational challenges.