emails not in emails list

Question

Hi,
I have correctly configured and validated the outgoing mail server. When sending a RfQ, for example, the email appears at the bottom in the messages section, but is never actually sent. I cannot find it under settings > email > emails. This list is totally empty (also when removing all filters).
any ideas what could be the problem?
regards, Tilli

Tilfried Weissenberger · Accepted Answer

The reason the mail was not sent was revealed in the openerp server logs. Turns out OpenERP uses the user's ALIAS as the FROM SMTP header and that was not a valid user/email on that system. So I changed the aliases of the users to correspond to their email address and it now works.

Emails still don't show up in Settings > Email > Emails, so to find the error, you must look at the logs.

관련 게시물	답글	화면
Email set correctly but email is not being delivered? 해결 완료 email connection	10 7월 23	57674
Odoo 13, Connection lost every time when i try to send email email connection	2 10월 21	6725
Send email with template email send	3 1월 20	5760
Adding cc column in mail.compose.message email send	1 3월 15	9871
Fix eMail-Sender-Address for eMail-Templates email template send	1 4월 16	8888

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