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2 답글
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There are some issues in the current vendor bills segment.


when we create a bill using the po reference, sometimes it does not show reset to draft button. as a result we have to issue a credit note and reverse entry for that. does any one have any idea why reset to draft is not popping up?

아바타
취소
베스트 답변

Hi,


The button is only visible when the bill is in a state that allows modification. It may be hidden if the bill has posted or reconciled journal entries, if it is fully or partially paid, or due to certain automated workflows or customizations. User access rights can also affect visibility.


To resolve this, ensure the bill is unreconciled, verify that the user has proper accounting permissions, and check for any custom modules or actions that might disable the button. Browser or session issues can occasionally cause UI inconsistencies as well.



Hope it helps

아바타
취소
베스트 답변

Likely the Journal has been setup to restrict editing of posted entries:

https://www.odoo.com/documentation/19.0/applications/finance/accounting/reporting/data_inalterability.html



아바타
취소
작성자

I understand your point. However all my entries are secured using SHA hashing. I've noticed that when I try to use the "reset to draft" feature, the outcome isn't uniform: some entries can be reset, while others cannot. This inconsistency suggests that the ability to "reset to draft" is not a global or universal rule applied to all records, despite them all being secured by SHA. I need this limitation (the restriction on resetting) to be removed or explained, as it's not applied consistently across the entire dataset.

I suggest you open a ticket or chat to our Support Team - Odoo.com/help - so they can check your database and explain why.

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