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Hello,

I have a question about the subscription module in odoo 16 . 

I would like to sent the renewing invoice before the curent subscription ends . In this way it  can be verified that the customer paid before renewing his subscription on the renewal date . 

Example : A customer starts a 1 year subscription today 29/01/2023 . An invoice for renewal should be auto generated every next year , 3 weeks before the renewal date . First invoice should be generated 8-1-2024. 

Is this possible ? 

If not, is there any other way to generate a recurring invoice ?


Thanks,

Karel

Avatar
Abbandona

Hi Karel, did you solve your problem? We face the same issue. Thanks for a short reply.

Sandra

Autore

No , I did not solve it .

Do you have a solution ?

Risposta migliore

Hi, 

Has anyone solved this issue? We also have this issue. 

Avatar
Abbandona
Risposta migliore

The function is still there but only when developer modus is activated.
Goto settings and at the bottom "Activate developer modus".
The first option without the assets.

I personally set the invoice date about 1.5 months earlier so I'm not prefinancing the subscription and I can cancel it with my supplier if the customer did not paid.
I does change the period on the invoice, but I had no complaints about that.

Avatar
Abbandona

You are referring to "Date of Next Invoice".

This does indeed 'solve' the issue, however there are other issues then:
- the wrong period is mentioned on the invoice (we do have customers who complain about this)
- the revenue is attributed to the wrong period in the reporting

Risposta migliore

Hi Karel, did you find a way to work around this?


Avatar
Abbandona
Autore

No , I didn't look any further .
But please let me know if you find a solution.

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