Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
In the Standard Odoo, it is not possible to sort tickets by the received time of the incoming emails. Odoo suggests using Outlook to send emails out, which is not ok as we want to avoid using two different systems. On the other hand, it is very important to see which emails are unread and when they arrived.
Please let me know if someone bumped into the same problem.
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