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We want to let the customer pay salesorders in Point of Sale.

We tried a lot but we don't see quotes or orders to pay in PoS.

Did we miss a setting somewhere?


Thanks in advance

Jan

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Risposta migliore

you need to ensure that the following settings are properly configured:

  1. Point of Sale Configuration: Make sure that the PoS module is properly configured and set up in your Odoo instance. This includes creating PoS sessions, defining PoS configurations, and assigning appropriate payment methods.

  2. Sales Order Configuration: Verify that the sales orders you want to make available for payment in PoS are in the "Quotation" or "Sales Order" status. By default, only confirmed orders are visible in the PoS. To enable quotes and unconfirmed sales orders, you need to adjust the configuration.

    • Go to Sales > Configuration > Settings.
    • Under the Quotations & Sales Orders section, enable the option "Allow quotation and sales order to be converted to PoS orders."
  3. PoS Order Sync: Ensure that the PoS orders are correctly synchronized with sales orders.

    • Go to Point of Sale > Configuration > Point of Sale.
    • Select the PoS configuration you want to modify.
    • Under the "Order Sync" tab, choose the option that suits your needs. The recommended option is "On Order Payment," which syncs the PoS order to a sales order when the payment is made.

With these settings in place, your customers should be able to see their quotes and sales orders in the Point of Sale interface and proceed with the payment.

Note that the availability of these options may vary depending on your Odoo version and any customizations you have made. It's always a good practice to refer to the official Odoo documentation or consult with an Odoo expert for specific guidance tailored to your setup.

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Risposta migliore

Did you find any solution?
There is no option to change "Allow quotation and sales order to be converted to PoS orders." in sales > configuration > settings.


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Autore Risposta migliore

Thanks a lot fot your respons.

We miss these options:

  • Go to Sales > Configuration > Settings.
  • Under the Quotations & Sales Orders section, enable the option "Allow quotation and sales order to be converted to PoS orders."


   

  • Go to Point of Sale > Configuration > Point of Sale.
  • Select the PoS configuration you want to modify.
  • Under the "Order Sync" tab, choose the option that suits your needs. The recommended option is "On Order Payment," which syncs the PoS order to a sales order when the payment is made.



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