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Hi!

Is it possible to re-route sales order line after sales order is confirmed? The route can be changed when editing the order, but it will not be updated to picking lines.

Just ask, because some customers change their mind after order is confirmed. For example, delivery changes to pick-up. We are make different routes for pick-up and delivery.

Do we have to change picking lines details manually? One style is cancel order and route it again, but that's not a good way to operate.

We are using Odoo 13.0+e.

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Abbandona
Autore

Thank you Josep for the message! That's what we're doing now and it's working. Problem with this is that the order date is updated to the current day at the same time. That is not what we want to happen.

Risposta migliore

Hello,

odoo is not allow us to change routes after sales order is confirm, we have to cancel the order and set routes and make a new order.


Regards,

Ankit Vaghela

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Abbandona
Autore Risposta migliore

Okay, thanks for the reply Ankit. So we have to live with it. Or does anyone possibly have information about a module that would change this thing?

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Abbandona
Risposta migliore

If no movement has been made, you can try this:

1 - Click on "Delivery" smart button on the sale order


2 - Delete all the transfers linked to this order. Maybe it’s one or several. 

3 - Cancel and set to quotation the order

 


4 - Make the changes you want to the quotation.

5 - Confirm the quotation. 


Hope this helps. 


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