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Evento Odoo Experience 2025 inizia il 18 set 2025, 09:00:00 (Europe/Brussels)
Six Sigma in Action: Applying Data to Service Processes
Luogo: Hall 11.E - 20/09/25, 17:00 - 20/09/25, 17:30 (Europe/Brussels) (30 minuti)
Six Sigma in Action: Applying Data to Service Processes
Sam Drauschak
Co-founder and Chief Process Science Lead
Sam Drauschak
Co-founder and Chief Process Science Lead

Sam is the co-founder and Chief Process Science Lead at Cavi Consulting, where they empower business owners and entrepreneurs to understand energy flow within their processes, enabling consistent automation, scaling, and growth. Additionally, as co-founder and chief process scientist at Truvle, Sam democratizes best practice consulting through accessible tools. Renowned for their expertise in process capture and visualization, Sam structures process information to facilitate analysis and improvement. They hold certifications in Lean, Six Sigma, Project Management, and Change Management, and are recognized as a CMMI Associate.


Many businesses struggle due to poor service processes resulting from data silos. How can Six Sigma transform your service processes through data-driven precision? This talk explores the practical applications of Six Sigma methodologies in optimizing service delivery, minimizing errors, and enhancing customer satisfaction. Attendees, who are executives and decision makers, will identify key service process efficiencies using Six Sigma concepts and Odoo’s reporting features, and explore practical tools for measuring process performance, analyzing data, and implementing continuous improvements that drive operational excellence. The talk will also highlight how Odoo, as a powerful business platform, can support and accelerate Six Sigma initiatives in service environments.