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Evento Odoo Experience 2025 inizia il 18 set 2025, 09:00:00 (Europe/Brussels)
Centralizing field service operations across companies with Odoo Enterprise
Luogo: Hall 7.A - 20/09/25, 11:30 - 20/09/25, 12:00 (Europe/Brussels) (30 minuti)
Centralizing field service operations across companies with Odoo Enterprise
Nadja Planic
Head of Manufacturing ERP Consulting a much. GmbH
Nadja Planic
Head of Manufacturing ERP Consulting a much. GmbH

Nadja Planic is Head of Manufacturing ERP Consulting at much. Consulting, where she leads projects focused on operational efficiency and system integration. With deep experience in complex multi-company setups, Nadja specializes in aligning manufacturing and service operations through Odoo. She has implemented cross-entity architectures that centralize field service data, improve intercompany visibility, and streamline invoicing and reporting. Her practical, systems-driven approach helps organizations turn fragmented processes into cohesive, scalable workflows.


This talk explores how to connect a specialized field service software with Odoo to create a centralized hub for operational and customer data across multiple entities. Many organizations struggle with fragmented field service operations, especially when managing several companies or subsidiaries using disparate systems. By integrating these tools into Odoo, businesses can streamline scheduling, task tracking, and reporting while ensuring all data flows into a single source of truth.

We'll present a case-based approach showing the architecture, tools used (e.g., API connectors, custom Odoo modules), and how this enhances visibility, efficiency, and reporting across all units. Attendees will leave with practical insights on how to break data silos and build cross-company field service solutions on top of Odoo.

Key Points:
- Common challenges in multi-company field service environments
- Architecture for integrating third-party field service software into Odoo
- Synchronizing work orders, technicians, and customer data
- Using Odoo as the master data platform for delivered services as base for invoicing
- Building dashboards and reports across companies
- Practical case example of implementation

Key Learnings:
- How to centralize field operations from different systems into Odoo
- Best practices for API-based integration with external field service tools
- Managing multi-company structures effectively in Odoo
- Real-world benefits: visibility, time savings, and data accuracy

Target Audience:
- IT Managers overseeing multi-entity operations
- Companies with distributed field service teams
- Business leaders aiming to improve operational cohesion