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Odoo removed the feature on Payment Providers the tab of Fees.  We used that with all our customers.  Does anyone have a work-around for this now missing feature?

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Buang

We removed this feature because

  • it is not available with all payment providers
  • it is now illegal to charge additional fees for using credit cards in the EU
  • it is now illegal in the USA to charge additional fees for using credit cards if you only sell online (don't have physical stores)
  • it is now illegal in the USA to charge additional fees for using credit cards in Connecticut, Maine, Massachusetts, New York, and Puerto Rico
  • it is now illegal in the USA to charge additional fees for using debit cards or prepaid credit cards and we have no way of identifying these when used online
  • it is now illegal in the USA in many states to charge more the the actual amount of the fee incurred, which is the majority of cases is not possible to predict in advance (it often requires settlement and the actual fee is provided weeks after the transaction)
  • it is restricted in the USA in California, Georgia, Indiana, Iowa, Michigan, Ohio, Oklahoma, Pennsylvania, and Texas
  • policies for additional fees ('convenience fees') and the requirements to be able to charge them vary according to each credit card provider - Visa, Mastercard, Discover and often can't be uniformly applied to all sales a company makes - and it is highly discouraged by them (no surprise there!)
  • our cost / benefit analysis failed to provide a meaningful ROI for the code used to manage these fees

Can you have this back, in Australia is not illegal to charge a surcharge. The payment processors you have enable they all charge fees. Yet we can't transfer that fee to final consumer.

Jawaban Terbai

It's crazy Odoo removed this feature, but still charges 3,9% PayPal fee for IAP and Odoo subscriptions themselves.

Ray Carnes above says that Odoo doesn't charge it but PayPal does... but that's the whole point. We would like to charge a small fee at the check out for that (exactly like Odoo does), and motivate people to use a different provider.

If there is a workaround for this, please let me know. Odoo should place this relatively simple feature back to V17/18.

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Jawaban Terbai

Can we please have this feature back and make it region locked instead? You are hurting all your other companies just because of one country and a few states. I often invoice thousands of dollars at a time and need to offer stripe payments but the fees add up quite quickly. Its not on Odoo to police what people charge and what laws the users abide by thats on each business owner operating in those regions.

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