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Hello..

im getting this error when trying to set up the live chat module... any ideas?

{"message": "OpenERP Server Error", "code": 200, "data": {"debug": "Traceback (most recent call last):\n File \"/home/odoo/src/web/saas-1/addons/web/http.py\", line 304, in dispatch\n r = method(self, **self.params)\n File \"/home/odoo/src/addons/saas-1/im_livechat/im_livechat.py\", line 65, in web_page\n script = req.session.model('im_livechat.channel').read(channel, [\"script\"])[\"script\"]\n File \"/home/odoo/src/web/saas-1/addons/web/session.py\", line 40, in __getattr__\n self.session.assert_valid()\n File \"/home/odoo/src/web/saas-1/addons/web/session.py\", line 114, in assert_valid\n raise AuthenticationError(\"Authentication failure\")\nAuthenticationError: Authentication failure\n", "message": "Authentication failure", "name": "openerp.addons.web.session.AuthenticationError", "arguments": ["Authentication failure"]}}

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Ignorer
Auteur Meilleure réponse

Just to clarify, is when I try to set up the support char for my website

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Ignorer

Hy, is your problem solved?

Meilleure réponse

You should contact to chat vendor for any error. If you would like to add Live2Support live chat module on your website, just be relax. A technical team of Live2Support will add chat module on your website. You can ask for help 24/7.

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Ignorer
Auteur

Do you know actually where should I ask???

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