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We are currently using Odoo Community edition, and one of the requirements is to allow customers to pay their orders in POS using vouchers. Since we want to avoid any custom development, we are not sure what is the best way to handle this. From what we have seen, POS in Community only supports standard payment methods (cash, bank, etc.), and the Coupons/Promotions or Gift Card features appear to be available only in Odoo Enterprise or through third-party apps.

In this situation, what would be the recommended approach in Odoo Community to handle vouchers in POS? Should we simply configure a new payment method called “Voucher” and manage redemption manually, or is there any built-in feature in the Community edition that can validate and track vouchers?

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Hi,


In Odoo Community, there is no built-in support for vouchers, coupons, or gift cards in POS — those are Enterprise features. The only out-of-the-box option is to create a new POS payment method called Voucher and handle voucher issuance, validation, and balances manually outside Odoo. This works if you just need a simple way to accept vouchers. If you want proper tracking of balances, expirations, and validations, you would need either a third-party module from the Odoo App Store or to move to Enterprise, which includes these features natively.


Related modules:

https://apps.odoo.com/apps/modules/17.0/advanced_loyalty_management

https://odoo-community.org/shop/pos-loyalty-redeem-payment-715403?search=gift#attr=938578

https://odoo-community.org/shop/point-of-sale-display-all-discounts-715390#attr=938565


Hope it helps

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Hi,

Which version of Odoo Community do you use? I am just looking at 18.0, and "Vouchers" are available (although, may use name Gift Card). In case to activate it, you need to install eCommerce module. Then:

  1. Go to Settings -> Point of Sales
  2. Find setting named "Promotions, Coupons, Gift Card & Loyalty Program" and tick it
  3. Go to POS app, and create Gift Card with some specific amount
  4. As a cashier, open POS Register, add items that customer want to buy
  5. If user wants to use Gift Card, click Actions (before clicking "Payment), and Enter Code. You Gift Card / Voucher is applied ✅

Best Regards,
Dawid Gacek, Adapt IT

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