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Hi!

We are a business owning multiple different online stores (there is some overlap between the products) and we use Odoo 17 for our inventory management, sales, accounting, and helpdesk.

Currently, we are facing the following situation:

We have a company that owns all of the stores. Therefore, all stores use the same warehouse. When we use the chatter from a sales order to send an e-mail to a customer it uses the signature from the shared company. This is not the behaviour we want, as our customers never place their orders at our company directly, so we do not want them to be e-mailed by an entity that is unknown to them.

As a solution I thought of the following:

We have one parent-company (let's call it A) that receives incoming goods for our warehouse. This is the parent company of our stores. Each store is a branch under A. Because of this, each store will have their own e-mail signature etc.

However, every branch now has its own warehouse, which is different from reality. In reality, we want all of our products to arrive and to be stored in the same warehouse (warehouse belonging to the parent company). Then, when the product is needed for an order, a transfer is created from the warehouse of A to the warehouse of the store in question, after which the order can be delivered. 

I managed to do this by configuring the routes for each warehouse. There is one issue though. These (inter-company) inter-warehouse transfers are created automatically, but they are not validated automatically. So, this doubles the amount of work for our warehouse employees (now they have to validate two transfers, instead of only the outgoing one). 


Has anybody faced a similar issue? What is the best way to proceed? 


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In your multi-store setup with Odoo 17, the challenge is that while inter-company inter-warehouse transfers are automatically generated, the stock moves between warehouses still require manual validation, doubling the warehouse team's workload. The best way to solve this is by automating the validation of these internal transfers so warehouse staff only need to confirm outgoing shipments. This can be achieved by customizing Odoo's workflows either by developing automated server actions or using Odoo Studio to trigger automatic validation of inter-warehouse pickings as soon as they are created.

To configure this in Odoo 17, first ensure that the inter-company settings have “Automatic Validation” enabled for sales and purchase orders to streamline order processing. Next, set up your warehouses and define distinct routes with push and pull rules that manage stock flow between the parent company warehouse and store locations. Then, create automated server actions or scheduled actions that detect draft or waiting transfers between warehouses and trigger their validation automatically. This setup reduces manual intervention and keeps stock movements smooth while preserving each store’s individual identity for customer communications.

With this configuration, the parent warehouse holds all inventory, and transfers to store branches happen seamlessly in the system with minimal manual effort, improving warehouse efficiency and customer experience.

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