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Event Odoo Experience 2025 starts on Sep 18, 2025, 9:00:00 AM (Europe/Brussels)
Helpdesk: After sales features
services
Location: Auditorium 500 - 9/19/25, 5:30 PM - 9/19/25, 6:00 PM (Europe/Brussels) (30 minutes)
Helpdesk: After sales features
Richard Shall (rsh)
Business Analyst Manager at Odoo
Richard Shall (rsh)
Business Analyst Manager at Odoo

Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.


Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.