As your business grows, having the right tool to support your helpdesk team record, track, and manage issues easily and efficiently is key!

In this talk, you will be introduced to the after-sales features implemented in Helpdesk:

• Refunds (issue credit notes from tickets);
• Repairs (generate repair orders for broken items from tickets);
• Coupons (grant promotional coupons from tickets);
• Returns (return products from tickets);
• Integration with the Field Service app.