Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
especially on helpdesk cx service agents receive and get the same type of call and leave preconfigured message type of notes that can be edited so I would be cool if we could have a way to automate that task with the option to edit them
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
