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Opening Keynote - Unveiling Odoo 14
Fabien PinckaersCompletata
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Keynote - Vision & Strategy
Fabien PinckaersCompletata
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How to Make Interactive Meeting Presentations with Odoo Survey
Yosiat GimbernardCompletata
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Say Goodbye to Excel with the New Built-in Odoo Spreadsheets
Brett HydemanCompletata
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Studio: Approvals and Workflows
Parth R. SukhadiaCompletata
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Scheduling Made Easy: Planning and Time Off
Marc MartinezCompletata
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Appraisals: Measure Employees Performance with Goals and Surveys
Roger QiuCompletata
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Customize Payroll Benefits on the Salary Configurator
Charlotte TrigauxCompletata
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What's New in Odoo 14 Studio?
Brett HydemanCompletata
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Simplify Your Payroll with Work Entries
Charlotte TrigauxCompletata
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!
In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.
Join us!