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Event Odoo Experience 2025 starts on Sep 18, 2025, 9:00:00 AM (Europe/Brussels)
Odoo 18 to scale a multi-island grocery delivery-service across the Caribbean
Customer Success Story
Location: Hall 11.A - 9/20/25, 10:30 AM - 9/20/25, 11:00 AM (Europe/Brussels) (30 minutes)
Odoo 18 to scale a multi-island grocery delivery-service across the Caribbean
Caroline Franzenburg
Senior ERP Consultant at bobco GmbH
Caroline Franzenburg
Senior ERP Consultant at bobco GmbH

With 4 years of hands-on experience in Berlin’s startup operations, I’ve developed a passion for simplifying processes and scaling them through smart software. Now, on the agency side, I bring that mindset to a wide range of SMEs, translating business complexity into structured, scalable Odoo solutions. I’m driven by curiosity, energized by working with the smartest team at bob, and motivated by the pace of change in tech and operations. Every project is a chance to learn, adapt, and create value. For me, it’s the perfect intersection of business logic, systems thinking, and real-world impact.


Let us present you the status quo – and be part of the path to saving €100 in labor costs per delivered order.

Paradise Foods delivers groceries to yachts (B2C & B2B) across the Caribbean. With over 3,000 SKUs, high substitution rates, and multiple legal entities, their operations were drowning in manual work. Within weeks, we identified €100 in labor savings per order, and designed a scalable Odoo 18 system to unlock it.

What we as bob have done:

- Uncovered the root cause of high costs during our discovery assessment
- Modelled substitution handling inside Odoo’s core sales > delivery > invoice flow
- Structured 3,000+ SKUs with scalable master data logic
- Built warehouse logic using FIFO/FEFO and simple putaway rules
- Implemented a clear cut-off time for customers to edit the order
- Designed a multi-entity setup for compliance, pricing, and operations across islands

Why this session is valuable for Odoo partners:
See how structured discovery, anchored in operational questions, can expose immediate ROI potential.
Learn how to design substitution-ready, high-SKU flows using mostly standard Odoo 18 functionality.
Take away templates and patterns for multi-entity clients operating in fragmented or fast-moving environments.

Paradise Foods is still mid-implementation, but already seeing reduced labor time per order and far better control of fulfilment. Join us to see the current state, and be inspired by how root cause thinking and thoughtful ERP design can drive real, measurable impact.