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Event Odoo Experience 2025 starts on Sep 18, 2025, 9:00:00 AM (Europe/Brussels)
Building Smarter Field Service with Odoo – Diagno Finland’s Story
Customer Success Story
Location: Hall 7.A - 9/20/25, 12:00 PM - 9/20/25, 12:30 PM (Europe/Brussels) (30 minutes)
Building Smarter Field Service with Odoo – Diagno Finland’s Story
Juha Seppälä
Chief Executive Officer at Diagno Finland Oy
Juha Seppälä
Chief Executive Officer at Diagno Finland Oy

Juha Seppälä is the CEO and co-founder of Diagno Finland. He has over 20 years of experience leading field service operations and driving business growth.

Juha played a key role in Diagno’s digital transformation by implementing Odoo as the core business platform, improving service efficiency and asset management. He brings practical insights into leading operational change through ERP-driven development.


Diagno Finland supplies and maintains automotive workshop equipment across Finland. With nine locations, over 20 mobile service vehicles, and thousands of devices under maintenance, managing operations efficiently is critical.

In this session, Diagno shares how they improved field service operations by combining Odoo’s Field Service module with a customized Equipment Registry built by SprintIT. Instead of fragmented systems, they now have full visibility over equipment lifecycles, service schedules, and field activities.

Since adopting Odoo, Diagno has streamlined daily operations, reduced manual work, improved coordination between teams, and gained better control over the entire service process.The session highlights how Odoo can support operational growth in an equipment maintenance service business.