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Opening Keynote - Unveiling Odoo 14
Fabien PinckaersHecho
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Keynote - Vision & Strategy
Fabien PinckaersHecho
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Business Intelligence: The New Data Cleansing App
Jigar AminHecho
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Attract Talent with Referrals and Recruitment Tools
Hunter StoehrHecho
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Simplify Your Payroll with Work Entries
Charlotte TrigauxHecho
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Appraisals: Measure Employees Performance with Goals and Surveys
Roger QiuHecho
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Online Events: Organise, Promote and Sell
Luc NailisHecho
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Odoo Expenses: An Easier Way to Submit and Approve Receipts
Ray CarnesHecho
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Studio: Approvals and Workflows
Parth R. SukhadiaHecho
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Customize Payroll Benefits on the Salary Configurator
Charlotte TrigauxHecho
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!
In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.
Join us!