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What's new in CRM?
What's New CRM
Ubicació: Auditorium 2000 A - 18/9/25 12:00 - 18/9/25 12:30 (Europe/Brussels) (30 minuts)
What's new in CRM?
Luc Nailis
Product Owner a Odoo
Luc Nailis
Product Owner a Odoo

After two years as a Business Analyst at Odoo, Luc joined the R&D team as Product Owner for the CRM and Marketing apps. Since then, his scope has grown to include a variety of projects—from Knowledge and Appointments to the brand-new AI app.

Luc’s day-to-day involves thinking through big ideas, obsessing over UX details, and drawing far too many red arrows on screenshots. Luckily, he works with a team of developers who are remarkably tolerant of his Product Owner OCD.

Warning: Luc is passionate about his apps and user experience. Once he starts talking about them, stopping him might take some effort!


Remember how painful life was when you had to use Excel to track your leads? Yeah, us neither!

In this session, Luc, our CRM Product Owner, will walk you through the latest features and improvements designed to help you sell smarter and faster.

From revamped views to smarter automations and deeper integration with other Odoo apps, there's something new for every sales team to enjoy.

Whether you're a seasoned Odoo CRM user or just getting started, this talk will give you a clear view of what’s new—and why it matters.